Terms of service

Terms of Service

Last updated: 27-02-2026

These Terms of Service govern your use of www.mera-ol.com and any purchases made through the website.

This website operates under the brand name Mera-ol and is owned and managed by:

Famflextrafik
CVR Number: 44204932
Denmark

By accessing this website or purchasing from us, you agree to these Terms.

1. General Conditions

By using this website, you confirm that:

You are at least 18 years old
You have the legal capacity to enter into binding agreements
The information you provide is accurate and complete

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or misuse is suspected.

2. Products

Mera-ol sells luxury scented candles and related products.

We strive to display products as accurately as possible. However, colors and product appearance may vary slightly due to screen settings or production variations.

All products are subject to availability.

3. Pricing and Payment

Prices are displayed in the currency shown at checkout.

For customers within Denmark, prices include 25% VAT unless otherwise stated.

We reserve the right to change prices without prior notice. The price charged will be the price shown at the time of purchase.

Payment must be completed using the payment methods available at checkout.

4. Delivery

Delivery times and conditions are described in our Delivery Policy.

Delays do not entitle the customer to compensation unless required by mandatory consumer law.

Risk of loss transfers to the customer upon delivery.

5. Right of Withdrawal (EU Customers)

In accordance with EU consumer protection law, customers have the right to withdraw from their purchase within 14 days of receiving the goods.

To exercise this right, you must contact us at:

contact@mera-ol.com

Products must be returned unused and in original packaging.

Return shipping costs are the responsibility of the customer unless otherwise agreed.

6. Complaints and Warranty

Under Danish law, customers are entitled to a 2-year warranty for defects or non-conformity.

If you receive a defective product, please contact us promptly and provide documentation (photos if applicable).

7. Limitation of Liability

Famflextrafik (operating under Mera-ol) shall not be liable for:

Indirect or consequential damages
Loss of profit
Business interruption

Liability is limited to the maximum extent permitted by law.

8. Intellectual Property

All content on this website, including text, logos, product designs, images, and branding, is the property of Famflextrafik / Mera-ol.

Unauthorized reproduction or commercial use is strictly prohibited.

9. Personal Data

Personal data is processed in accordance with our Privacy Policy and the EU General Data Protection Regulation (GDPR).

10. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Denmark.

Any disputes shall be subject to the jurisdiction of the Danish courts.